Intellectual property rights protection is an important aspect of our website content. You should keep copyright protection and trademark integrity in mind when using our website.

The Commonwealth of Australia owns all the material we produce. All material presented on this website is provided under a Creative Commons Attribution 4.0 licence, with the exception of:

• the Commonwealth Coat of Arms – terms of use are available at Commonwealth Coat of Arms | PM&C (pmc.gov.au)
• the NEMA logo
• materials specifically not provided under a Creative Commons attribution 4.0 licence
• content supplied by third parties.

License details and conditions are available in the Creative Commons Attribution 4.0 licence. 

You should not alter any NEMA website content and should attribute website material as “Australian Government: NEMA”.

Third party copyright

The copyright held by a third party to material on our website remains with that third party. You might need to obtain their permission to use that material.

We have made all reasonable efforts to:

• label clearly the material where the copyright is owned by a third party
• ensure we have the consent of the copyright owner to use this material on our website.

Logos and trade marks

Any logos, NEMA logos, registered trade marks and unregistered trade marks must not be used without prior, specific and written permission obtained in advance. 

More information

For further information about NEMA copyright and trade marks: contact@nema.gov.au

Disclaimer

Conditions of use

By using this website you accept the following conditions:

• the Commonwealth of Australia accepts no responsibility for the completeness or accuracy of any of the information contained on or accessed through this website and makes no representations about its suitability for any particular purpose
• while we make every effort to ensure that the information on this website is accurate and comprehensive, the information is only intended as a basic guide to relevant policies and laws, and does not address the complexities of particular circumstances
• you should seek independent advice about your individual circumstances
• to the extent permitted by law, the Commonwealth excludes all liability for loss or damage arising from the use of, or reliance on, the information contained on or accessed through this website whether or not caused by any negligence on the part of the Commonwealth or its agents.
• we make every effort to ensure that links on this site are up-to-date. The currency of the links is dependent upon the owners of those sites letting us know of any changes.
• If you find a link that does not work, contact us at: contact@nema.gov.au.

Information or materials which are offensive, pornographic, unsuitable for minors access or otherwise of a criminal or violent nature may potentially be accessible through this site either as a result of hacking or material placed on linked websites.

The Commonwealth makes no representations as to the suitability of the information accessible for viewing by minors or any other individual.

You assume all risks associated with use of the website, including:

• The risk of your computer, software or data being damaged by any virus, torjan which might be transmitted or activated via the website or your access to it
• or the risk that the content of this website and linked web sites complies with the laws of any country outside Australia.

Your use of this website will be logged for the purpose of security and usage monitoring. For further information refer to the websites Privacy Statement.

Unauthorised use of this website could result in criminal prosecution or the commencement of civil proceedings.

This website is hosted on a GovCMS web server in Canberra in the Australian Capital Territory (ACT).

These terms are governed by the law in force in the ACT and any dispute about these terms or the contents of this web site are subject to the exclusive jurisdiction of the courts of the ACT.

The interactive maps that appear across our website utilise data from a number of third-party providers, including:

• Services Australia
• Australian Bureau of Statistics
• State and Territory Governments
  • New South Wales
  • Victoria
  • Queensland
  • South Australia
  • Western Australia
  • Tasmania
  • Northern Territory
  • Australian Capital Territory

The data is maintained by these third-party providers. While every effort has been made to ensure the accuracy of this information, no guarantee is given.

Introduction

The Privacy Act 1988 (Privacy Act) requires entities bound by the Australian Privacy Principles (APPs) to have a privacy policy. This privacy policy outlines the personal information handling practices of the National Emergency Management Agency (NEMA).

This privacy policy explains how NEMA manages the personal information it collects and retains. It also outlines the information flows associated with that personal information. This policy is written in simple language. NEMA will update this privacy policy when its information handling practices change. Updates will be publicised on the NEMA website, to staff through its ‘all staff’ email communications, and by other means as required. This privacy policy is effective as of 3 October 2024.

This privacy policy is an overview. It does not provide details about all of our personal information management practices, procedures and systems. You can find more details at NEMA’s Privacy Notice, below. It is also not intended to cover every possible range of circumstances, rather it contains a series of guiding principles and processes which drive NEMA staff.

NEMA Privacy Act obligations

This privacy policy sets out how we comply with our obligations under the Privacy Act. The Privacy Act sets out 13 APPs. These APPs regulate the collection, use, disclosure and storage of personal information and how individuals can access and correct personal information held about them. We are legally bound to comply with the APPs and the Australian Government Agencies Privacy Code (the Privacy Code). The APPs also represent best practice.

The Privacy Code

According to the OAIC, the Privacy Code applies to all Australian Government agencies subject to the Privacy Act 1988 (except for Ministers), so it applies to NEMA. It is a binding legislative instrument under the Act.

The Code sets out specific requirements and key practical steps that agencies must take as part of complying with Australian Privacy Principle 1.2 (APP 1.2). It requires agencies to move towards a best practice approach to privacy governance to help build a consistent, high standard of personal information management across all Australian Government agencies.

The Code enhances existing privacy capability within agencies, builds greater transparency in information handling practices, and fosters a culture of respect for privacy and the value of personal information. The Code therefore symbolises the commitment of Australian Government agencies to the protection of privacy, and helps build public trust and confidence in personal information handling practices and new uses of data proposed by agencies.

The Code requires agencies to:

• have a privacy management plan,
• appoint a Privacy Officer, or Privacy Officers, and ensure that particular Privacy Officer functions are undertaken,
• appoint a senior official as a Privacy Champion to provide cultural leadership and promote the value of personal information, and ensure that the Privacy Champion functions are undertaken,
• undertake a written Privacy Impact Assessment (PIA) for all ‘high privacy risk’ projects or initiatives that involve new or changed ways of handling personal information,
• keep a register of all PIAs conducted and publish this register, or a version of the register, on their websites,
• take steps to enhance internal privacy capability, including by providing appropriate privacy education or training in staff induction programs, and annually to all staff who have access to personal information.

Agencies will still need to take other steps under APP 1.2 to ensure compliance with all the APPs.

The Code is flexible and scalable, taking into account an agency’s size, and the sensitivity and amount of personal information it handles. NEMA of course, is a smaller agency.

Privacy Officer and Privacy Champion

The Privacy Officer is the first point of contact for privacy matters within an agency, and is responsible for ensuring day-to-day operational privacy activities are undertaken. A Privacy Champion is a senior official within an agency who is responsible for leadership activities and engagement that require broader strategic oversight.

Agencies will need to ensure that particular Privacy Officer and Privacy Champion functions are undertaken. While these functions are referred to as ‘Privacy Officer’ or ‘Privacy Champion’ functions, they may also be carried out by another person or team within the agency as appropriate.

The Privacy Act – a key definition and obligation

The Privacy Act defines personal information as information or an opinion about an identified individual, or an individual who is reasonably identifiable:

• whether the information or opinion is true or not; and
• whether the information or opinion is recorded in a material form or not.

The Privacy Act also requires NEMA to notify an individual of certain matters when we collect personal information about them. NEMA’s Privacy Notice, or specific privacy notices where collection is beyond the scope of NEMA’s Privacy Notice, provides further notification of those matters.

Privacy Impact Register

In accordance with section 15(1) of the Privacy Code, NEMA is required to maintain a Privacy Impact Assessment (PIA) Register of all PIAs completed since NEMA came into existence.

The kinds of personal information we collect and hold

NEMA collects both personal and sensitive information. Sensitive information is a subset of personal information. The Privacy Act defines sensitive information as:

• information or an opinion, that is also considered personal information, about an individual’s
• racial or ethnic origin
• political opinions
• membership of a political association
• religious beliefs or affiliations
• philosophical beliefs
• membership of a professional or trade association
• membership of a trade union
• sexual orientation or practices
• criminal record
• health information about an individual
• genetic information about an individual that is not otherwise health information
• biometric information that is to be used for the purpose of automated biometric verification or biometric identification or
• biometric templates.

Sensitive information is generally afforded a greater level of protection under the Privacy Act.

The type of information collected will vary depending on the purpose for collection. Broadly, the types of information collected includes, but is not limited to:

• name
• date of birth
• gender
• contact details such as address, email address and telephone numbers
• country of residence or citizenship
• country of birth
• ethnicity
• religion
• main language and English/reading proficiency
• employment status, occupation/career history and qualifications
• family details/history
• health details, medical reports, x-ray images
• criminal history
• personal identifiers such as fingerprint images and facial image
• copies of any identity documents
• financial details
• interpreter requirements
• relationship status
• information and intelligence from other government agencies,
• information obtained through warrants,
• interview reports from third parties,
• staff information including biographical details, tax file number, next of kin, information related to security clearance, staff development, training details, medical information, compensation details, salary/payment details and details of accounts with financial institutions, and
• information relating to NEMA website access such as user IP or server address, the date and time of the visit to the site, pages accessed, operating system, web browser version and type, time taken to transmit information to the person, previous internet address from which the person came directly to this website (referring address).

How NEMA collects your personal information

NEMA only collects personal information for purposes reasonably necessary for, or directly related to, NEMA’s purposes, functions or activities, pursuant to the Administrative Arrangements Orders and applicable legislation.

Individuals have the option of dealing anonymously or by pseudonym with NEMA (APP 2). However, this may not be possible where NEMA is required or authorised by law or a court or tribunal order to deal with identified individuals, or it is impracticable for NEMA to deal with individuals who have not identified themselves. NEMA usual practice is to collect personal information directly from the individual or their authorised representative through application forms. We sometimes collect personal information from other sources. These include third parties or publicly available sources. Third parties include:

• other Australian government agencies,
• law enforcement agencies,
• organisations that a person has nominated,
• employers, or
• members of the public who contact us with information.

If clients are concerned about the inherent risks associated with transmission of information over the internet, we can communicate with them through other avenues. Online, all interactions between clients and us are protected by an industry standard 128-bit SSL encryption technology. We employ firewall technology to help to protect our internal systems and personal information against intrusion from the internet.

The purposes for which NEMA collect, hold, use and disclose your personal information

NEMA will use or disclose personal information (including sensitive information) for the purposes for which it was collected, and for secondary purposes where permitted by law.

NEMA may use personal information for a secondary purpose where reasonably necessary for enforcement-related activities conducted by or on behalf of NEMA (or another enforcement body). NEMA may also use the information in circumstances where a person would reasonably expect us to use it for a secondary purpose. This can be either directly related to the primary purpose (for sensitive information) or related to the primary purpose (for other personal information). For example, the information provided for the primary purpose of a Disaster Relief Australia application or Australian Government Disaster Recovery Payment application can be used for the secondary purpose of subsequent applications.

Additional disclosure purposes

NEMA may also disclose your personal information for the following purposes, amongst others:

• to other government agencies to:
• confirm identity
• verify the authenticity of documents provided
• undertake data matching
• manage compliance obligations
• obtain information where their portfolio legislation provides them with a power under an Australia law to obtain certain personal information
• to keep your nominated representatives informed. This could include:
• a family member
• Ombudsman
• solicitor
• to facilitate merits or judicial review of a decision
• where contact details may be provided to Australian law enforcement bodies or emergency services in the event of an emergency, serious injury or death
• to Centrelink
• for health purposes including for the management of public health risks

How NEMA holds personal information

Personal information collected by NEMA is held in electronic databases. Although it is not our preference, some personal information is also held in paper files. The databases maintain audit trails whenever personal information in electronic records is accessed, added, amended or deleted on the database.

A NEMA record containing personal information can only be destroyed after it has reached its destruction date as identified in a Records Authority issued by the National Archives of Australia. When no longer required, personal information is destroyed in a secure manner, based on the principles of no disclosure, in accordance with Australian Government records management regulations, guidelines and authorities, including the Archives Act 1983, Records Authorities and General Disposal Authorities, as may be varied from time to time.

Storage and data security: Protective Security Policy Framework

The Commonwealth has developed a Protective Security Policy Framework (PSPF), which includes information security management policies. The PSPF ensures that:

• all official information is safeguarded to ensure its confidentiality, integrity, and availability by applying safeguards so that:
• only authorised people, using approved processes, access information
• information is only used for its official purpose, retains its content integrity, and is available to satisfy operational requirements
• information is classified and labelled as required
• all information created, stored, processed, or transmitted in or over government information and communication technology (ICT) systems is properly managed and protected throughout all phases of a system's life cycle. This is in accordance with the protocols and guidelines set out in the PSPF, which includes the Australian Government Information Security Manual, produced by the Australian Signals Directorate.

The following is a brief summary of our current practices and procedures in storing and securing data:

• access to information collected from clients is restricted to authorised persons on a need-to-know basis
• our internal networks and databases are protected using firewall, intrusion detection and other technologies
• applications made using online services and e-services sections of our website are encrypted
• paper files containing sensitive information are protected in accordance with Australian Government Security policy. They are secured in locked cabinets, Australian Government-approved security containers or Secure Rooms with restricted access
• our premises are under 24-hour surveillance. Access is via security passes only, with all access and attempted access logged electronically
• we regularly conduct system audits and staff training.

Visits to the NEMA website

NEMA logs a record of each visit to our website www.nema.gov.au. We record information for statistical purposes and we use it to:

• monitor the use of the NEAM website
• discover what information is most and least accessed
• make the website more useful.
• analyse the information we collect to show broken links on our website, bottlenecks, and other site problems. We use this information to maintain the site for efficient use. We might also collect information about the IT device you use. We could use this information to identify you so we can carry out our functions and activities.
• Cookies

NEMA use cookies for maintaining contact with a user through a website session. A cookie is a small file supplied by us, and stored by the web browser software on a person’s computer when they access our site. Cookies allow us to recognise people as individual web users as they browse the website.

Our website uses two cookie types - session cookies and persistent cookies.

Session cookies exist only for the duration of a web browser session with a particular website/host. These cookies will be immediately lost when a person ends their internet session or shuts down their computer. Our copy of each user’s information will be automatically deleted twenty minutes after they have last used the system. We only use this information to help people use our website systems more efficiently. We do not use the information to track their movements through the internet, or to record personal information about them.

Persistent cookies stay in one of a user’s browser subfolders until that person deletes them manually or their browser deletes them based on the duration period contained within the persistent cookie’s file. This period is usually beyond the termination of the current session.

No personal information is stored within cookies used by our website. We will not attempt to identify anonymous users or their browsing activities unless legally compelled to do so. This may include where a law enforcement body exercises a warrant to inspect the Internet Service Provider's log files.

Google Analytics

NEMA may use Google Analytics as a website analytics tool to collect data about how you interact with the NEMA website, including:

• device IP address (collected and stored in an anonymized format);
• search terms and pages visited on the NEMA website;
• date and time when pages were accessed;
• downloads, time spent on page and bounce rate;
• referring domain and out link if applicable;
• device type, operating system and browser information;
• device screen size; and
• geographic location (city).

This information will not ordinarily be personal information, because you will not be identified, or reasonably identifiable from it.

You may view the Google Analytics privacy policy on the Google website.

NEMA mailing lists

NEMA collects Personal Information, such as contact details that you provide to it when signing up to the NEMA’s mailing lists, when registering for events or when submitting feedback on your experience with the NEMA website.

Information about you is also collected by NEMA when you open, click on links or download any image in an email sent to you via a NEMA mailing list. The information collected includes:

• whether you opened an email sent to you via a NEMA mailing list;
• which links you click in those emails;
• your mail client (e.g. ‘Outlook 2016’ or ‘iPhone’);
• if interactions with those emails occurred on a mobile or desktop environment; and
• the country geolocation of your IP address (the IP address itself is not stored).

Event Registrations

NEMA may hold events, meetings and public gatherings from time to time (Events). NEMA collects information, including Personal Information such as contact information, that you provide to it when registering to attend its Events.

Surveys

NEMA may use Qualtrics XM to conduct surveys and may collect certain Personal Information you provide in your survey responses, such as your name, email, job role, place of work and other information that may be relevant in the context of particular surveys. Qualtrics XM’s privacy statement is available from their website.

Job applications

NEMA collects your Personal Information when you provide it via a job application including, where relevant, your:

• name;
• address;
• contact details; and
• application documentation, including identification information and resume details.

This Personal Information will ordinarily be used to assess your job application. This assessment process may include the use of the Document Verification Service (DVS) through the Attorney-General’s Department (AGD) user interface to electronically verify proof of identity (POI) documents, such as a birth certificates or passports, provided by you during the recruitment process.

The Document Verification Process involves checking via a secure communications pathway, whether the identification information you have provided matches the original record.

NEMA will only disclose identity documents to the DVS where you have provided your written consent for this to occur. The AGD will not retain any documents provided to it by NEMA once the verification process is complete. The DVS process does not involve facial recognition technology.

NEMA is required to report DVS related security incidents to the DVS Operations Manager at the AGD. Personal information may be used and disclosed for this purpose only where necessary, including where there has been a suspected or actual security breach.

Human resources information

NEMA stores personal information collected or created for human resources purposes (human resources information) including:

• job application information
• information it generates about staff performance
• pay, superannuation and tax information
• Australian Public Service (APS) Employment Database data for the APS Commission, and
• diversity information including, age, sexual orientation, ethnicity, employment history information, code and investigation history and medical certificates.

NEMA uses a SAP software solution provided by the Shared Delivery Office (SDO) and hosted on DEWR servers within Australia. The SDO is part of the Department of Finance (DOF).

Access, correction and complaints: data quality

NEMA takes steps to ensure that the personal information we collect is accurate, up-to-date and complete. These steps include correcting personal information, when it is reasonable to do so, that is:

• inaccurate
• out-of-date
• incomplete
• irrelevant
• misleading.

We conduct regular audits and quality inspections to ensure the accuracy and integrity of information. We check information regularly, and promptly resolve any systemic data quality issues that we identify.

Access to Personal Information

Individuals can request access to information about themselves in departmental documents (other than exempt documents) under APP 12 of the Privacy Act or Freedom of Information Act 1982 (FOI Act).

An individual can seek to obtain original documents or copies of personal information by completing a Form 424A Request for access to documents or information (424A - Request for access to documents or information (homeaffairs.gov.au). This will allow us to track and monitor each request to ensure that we meet our legislative obligations under the FOI Act or Privacy Act. NEMA has a statutory 30 day period to respond to such a request.

The correction of Personal Information

If they wish, individuals can seek to amend or annotate their personal information by contacting NEMA. Where an individual’s request is not supported by official documentary evidence, and a decision is made under the Privacy Act to refuse correction, the individual can apply under the FOI Act to amend or annotate their personal records. A decision to refuse amendment under the Privacy Act must include the reasons for refusal. We should advise the individual that they can complete and submit Form 424C - Request for amendment or annotation to personal records (424C - Request for amendment or annotation to personal records (homeaffairs.gov.au). We will then make a decision under the FOI Act. We should also advise them that obtaining documentary evidence is highly recommended.

Complaints to NEMA

If a person believes we have wrongly collected or handled their personal information, they can write to NEMA.

NEMA is committed to a quick, transparent and fair resolution of complaints. Every complaint will be investigated and complainants will be advised of the outcome.

Complaints to the OAIC

If a person is unsatisfied with NEMA’s response to a complaint, they can write to the Office of the Australian Information Commissioner (OAIC). The OAIC can investigate privacy complaints about the protection of personal information. They can also direct departments to change the way they handle personal information.

A person can make a complaint directly to the OAIC rather than to us if they wish to do so. Without pre-empting the OAIC response, it is likely that the OAIC would recommend that a person try to resolve the complaint directly with NEMA in the first instance.

NEMA’s Privacy Notice

Introduction

The Privacy Act 1988 (the Privacy Act) requires us to notify you of certain matters when we collect personal information about you. The National Emergency Management Agency (NEMA) have published a Privacy Policy, which contains information about NEMA’s approach to complying with the Australian Privacy Principles (APPs) set out in the Privacy Act and, in particular, information about:

• how you may access personal information held by us about you,
• how you can seek the correction of such information,
• how you may make a complaint about a breach of the APPs , and
• how we deal with such a complaint.

NEMA’s Privacy Policy can be found on the NEMA website and may be amended from time to time with the changes to take effect immediately, or at any future time specified by NEMA. NEMA values your privacy and takes its obligations under the Privacy Act seriously. We are committed to treating your personal information as a valuable business and personal asset to be respected, managed and protected.

NEMA may from time to time make available forms that you may complete, relating to specific purposes. These may be a PDF, paper or electronic formats. These forms may contain specific notices regarding our collection powers and what we do with your personal information. You may also be provided a specific collection notice at the time you use a service or provide your personal information to NEMA. This Privacy notice is a statement of our collection powers, and it supplements the contents of those specific notices.

NEMA – who we are and what do we do

NEMA is a Commonwealth agency that develops, leads and coordinates Australia’s connected and collaborative approach to emergency management.

NEMA – contact details

Full NEMA contact details can be found on the NEMA website. If you believe NEMA have wrongly collected or handled your personal information, please write to NEMA identifying yourself and explaining your concerns in sufficient detail and clarity so that we can investigate your concerns.

OAIC – contact details

Another key resource is the Office of the Australian Information Commissioner website: OAIC. The OAIC purports to promote and uphold individual rights to access government-held information and have personal information protected.

Collection of personal information: what is personal information?

The Privacy Act provides that personal information is information or an opinion about an individual who is reasonably identifiable (whether true or recorded in material form or not). We also collect sensitive information which is a subset of personal information defined under the Privacy Act as information or an opinion, that is also considered personal information, about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practice, and criminal record. Sensitive information also includes health information and genetic information about an individual, and certain biometric information. Biometric information includes an electronic copy of your face, fingerprint, iris, palm, signature or voice. Legislation which applies to NEMA also specifically protects certain kinds of information that may also be personal information.

Who will we collect your personal information from?

In most cases, we will collect your personal information directly from you or someone you authorise (for example, an agent or your doctor). In some cases, it may be collected from you via an automated system. We also collect your personal information from a range of Commonwealth, state or territory government agencies (particularly law enforcement agencies) and may collect information from foreign governments under various Australian laws and domestic or international agreements. Personal information is also collected and used on our behalf by contracted service providers. We require that all of our contractors comply with the Privacy Act whether they are located in Australia or overseas.

Collection of your personal information that is required or authorised by law

We have a wide range of functions and powers relating to the collection, use and disclosure of personal information, which may be set out in specific Commonwealth laws. In addition, we may generally collect personal information in accordance with the Privacy Act.

Collection of your personal information under the Privacy Act

The Privacy Act recognises that personal (including sensitive) information may be collected by us under an Australian law. The Privacy Act also provides that personal information other than sensitive information can be collected if the information is reasonably necessary for, or directly related to, one of our functions or activities. With respect to the collection of sensitive information, the Privacy Act permits collection of sensitive information by us in certain circumstances, including:

• if you consent and the information is reasonably necessary for, or directly related to, one of our functions or activities, or
• the collection is reasonably necessary for, or directly related to, one or more of our enforcement related activities.

The purpose for which we collect your personal information

NEMA functions and activities are varied – for further information see the NEMA website. The collection by NEMA of personal information will be related to these functions and activities.

The consequences if your personal information is not collected by NEMA

If your personal information is not collected, NEMA may not be able to process your application (such as your disaster relief application), determine your eligibility for our services, or meet our statutory obligations, duty of care obligations or our legal commitments. This may result in you having applications refused or being ineligible for services (amongst other things).

Disclosure of Personal Information

The personal information that we collect for the purposes of our functions and activities may be disclosed to third parties and other government organisations in a number of circumstances in accordance with the Privacy Act. Below are the most common categories

Disclosure to nominated representatives

You may nominate a person to whom we may disclose your personal information, such as a family member, or solicitor representing you.

Authorised disclosure

NEMA are, in certain circumstances, authorised or permitted under Australian law to disclose personal information, including to other Commonwealth and state and territory agencies. Examples include disclosures to assist in confirming your identity, verifying the authenticity of documents you have provided to us or another agency, or to undertake data matching or otherwise assist the agency to undertake its own compliance or other statutory functions.

Disclosure to other government agencies

Government agencies we may disclose personal information to include but are not limited to:

• Services Australia, to administer the Social Security Act 1991, the Child Support (Assessment) Act 1989 and Child Support (Registration and Collection) Act 1988;
• The Department of Social Services;
• The Australian Taxation Office, to administer the Income Tax Assessment Act 1997 and other taxation legislation; and
• The Australian Bureau of Statistics.

Disclosure for enforcement related activities

NEMA disclose personal information to Australian (Commonwealth, state and territory) and foreign enforcement agencies or bodies where it is reasonably necessary for an enforcement related activity conducted by or on behalf of a domestic enforcement body, including the prevention, detection, investigation and prosecution or punishment of a criminal offence. Enforcement related activities also include to assist the preparation for, or conduct of, proceedings before any court or tribunal (including Coroners proceedings). We disclose personal information to enforcement bodies such as the Commonwealth Ombudsman, the Office of the Australian Information Commissioner, the Fair Work Ombudsman and the Australian National Audit Office.

Disclosures relating to health and safety

Your personal information may be provided to governmental health agencies and medical providers in relation to visa considerations and the management of public health risks. Your personal information may also be provided to Australian law enforcement agencies or emergency services where the disclosure is necessary to lessen or prevent a serious threat to the life, health or safety of any individual, or to public health or safety.

Public interest disclosure (PID) is the reporting of wrongdoing in the Commonwealth public sector.

This may include conduct which you reasonably believe:

• contravenes a law
• is corrupt
• perverts the course of justice
• results in a wastage of public funds or property
• is an abuse of public trust
• endangers health and safety
• endangers the environment
• is maladministration, including conduct that is unjust, oppressive or negligent.

PIDs to the National Emergency Management Agency can be made:

• Email: publicinterestdisclosure@nema.gov.au
• Post: Chief Operating Officer, National Emergency Management Agency, GPO Box 133, Canberra City ACT 2601

Making a Public Interest Disclosure

Public interest disclosures can be made by a public official. This includes:

• any person who is, or was, employed by the Australian Government
• individuals employed by any Commonwealth companies, authorities and statutory agencies, the Parliamentary service, statutory officeholders
• service providers under contract to the Commonwealth and anyone employed by them.

Disclosures are about matters where investigation and correction is in the public interest. This doesn’t include disagreements with government policy or expenditure.

A public interest certificate (PIC) is a document issued by our Coordinator-General (or their delegate). It is created in accordance with section 22 of the Government Procurement (Judicial Review) Act 2018.

A PIC will state that it’s not in the public interest for a particular procurement process to be suspended while applications for injunctions are being considered, or complaints are being investigated, under the Act.

The following PICs have been issued by the National Emergency Management Agency:

Personal information is collected by us when you subscribe to any subscription service on this website. The contact information you provide will only be used for the purposes of the subscription service. If you fail to provide the personal information we request when you subscribe, we may not be able to provide the subscription service to you.

This website is managed by us (the Agency).

This notification of collection outlines our collection, use and disclosure of your personal information in relation to your use of this website in accordance with the Privacy Act 1988.

Learn more about our handling of personal information in our Privacy Policy below.

Collection of personal information

Clickstream data (information logged)

When visiting this site, a record of your visit is logged. This ‘clickstream data’ is collected for statistical purposes and is used to help improve this website and the experience of visitors.

The following information is supplied by your browser (for example Internet Explorer, Edge or Chrome) and collected by us:

• your server address
• your operating system (for example Windows, MAC)
• your top-level domain name (for example .com, .gov)
• the date and time of your visit to the site the pages accessed
• the documents downloaded the previous site visited the type of browser used.

Disclosure

We’ll only disclose your personal information where we are authorised to do so under the Privacy Act.