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Queensland and New South Wales Floods February to April 2022

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Were you impacted by the floods across parts of Queensland and New South Wales?

A range of disaster assistance is available following severe storms and flooding from February to April 2022, which continue to impact large areas of Queensland and New South Wales.

The National Emergency Management Agency (NEMA) is supporting families and communities across Australia on their disaster recovery journey.

Australian Government Disaster Recovery Payment

Supported by NEMA, the Australian Government Disaster Recovery Payment provides one-off financial assistance to eligible people affected by the floods in Queensland and New South Wales. The rate of the payment is $1000 per eligible adult and $400 per eligible child. 

A special supplement of this payment has been announced for people in certain Local Government Areas. You can learn more about this supplement on the Services Australia website.

For more information and to learn about the eligibility requirements visit the Services Australia website or contact the Australian Government Information Hotline on 180 22 66.

Disaster Recovery Allowance

The allowance provides up to 13 weeks of income support payments to employees, primary producers and sole traders who can demonstrate they have experienced a loss of income as a direct result of the floods.

For more information and to learn about the eligibility requirements visit the Services Australia website or contact the Australian Government Information Hotline on 180 22 66.

Disaster Recovery Funding Arrangements

The Commonwealth, in partnership with the New South Wales and Queensland governments, have made a range of other support measures have been made available to affected communities. These measures are listed in the expandable table below. Not all Local Government Areas within a state have access to every support measure.

Queensland

Queensland residents can visit the Queensland Government's South east Queensland rainfall and flooding web page to check their eligibility for the below measures and apply online, or contact the Queensland Community Recovery Hotline on 1800 173 349.

Personal hardship and distress assistance

To alleviate personal hardship and distress, including support for immediate essential needs (food, clothing, medical supplies or temporary accommodation), essential services, essential household contents replacement and repair, and structural repairs or replacement. Learn more and how to apply on the Queensland Government's South east Queensland rainfall and flooding web page.

Essential Services Safety and Reconnection assistance

To assist residents with the inspection and reconnection of essential services (i.e. electricity, gas, water and sewerage) damaged as a result of the disaster. Learn more and how to apply on the Queensland Government's South east Queensland rainfall and flooding web page.

Counter Disaster Operations

Supports local governments and state agencies to undertake activities that alleviate personal hardship and distress, address the immediate needs of individuals and protect the general public. Learn more in the Queensland fact sheet

Restoration of essential public assets

Assists local governments and state agencies to undertake urgent activities necessary to temporarily restore eligible essential public assets. Learn more in the Queensland fact sheet

Local Government Recovery Grants

Grants of $1 million that will assist local governments in undertaking immediate recovery activities, address emerging needs and help build community resilience. Learn more in the Queensland fact sheet

Sport and Recreation Recovery Grants

Grants up to $20,000 for eligible sporting and community clubs and associations to support clean-up, repair and replacement of equipment or assets damaged and destroyed. Learn more.

Concessional interest rate loans

Available to assist eligible primary producers, small businesses and not-for-profit organisations impacted by the severe weather and floods. Learn more on the Queensland Rural and Industry Development Authority's website.

Small Business, Not-for-Profit Organisations and Primary Producer Recovery Grants

Recovery grants of up to $50,000 for eligible small businesses and not-for-profit organisations, and up to $75,000 for eligible primary producers to help with recovery and reinstatement activities. Learn more on the Queensland Rural and Industry Development Authority's website.

Freight subsidies for primary producers

To assist primary producers impacted by an eligible disaster with the transport of livestock, fodder or water for livestock, building, fencing equipment or machinery to the primary producer’s home property. Learn more on the Queensland Rural and Industry Development Authority's website.

Community and Recreational Asset Recovery and Resilience Program

To provide funding to assist with clean up and repair, and where economical, improve the resilience of community and recreational assets. Learn more on the Queensland Rural and Industry Development Authority's website.

Community Health and Wellbeing

Funding will assist disaster-affected communities, including individuals, families and first responders with mental health services and emotional well being support. Learn more on the Queensland Reconstruction Authority's website.

Flexible Funding Grants

Flexible Funding Grants will support local recovery and resilience building activities. Learn more on the Queensland Reconstruction Authority's website.

Community development

Funding for Community Recovery and Resilience Officers to establish a local presence across the affected communities to engage and identify the needs and aspirations of the communities. Learn more on the Queensland Reconstruction Authority's website.

Industry recovery and resilience

The program will provide support for primary producers for short, medium and longer-term recovery needs, including to develop industry-specific, risk-based, on farm flood management plans. Learn more on the Queensland Reconstruction Authority's website.

Small Business Recovery and Resilience

This package aims to alleviate the stresses, enhance wellness and address mental health issues resulting from the recent flooding as well as provide recovery support across impacted regions. Learn more on the Queensland Reconstruction Authority's website.

Tourism recovery and resilience

To support areas of the state that rely heavily on tourism to recover from the devastating effects of recent extraordinary disasters, to plan for recovery after future disaster events and be more resilient. Learn more on the Queensland Reconstruction Authority's website.

Monitoring and evaluation

Funding will enable the monitoring and evaluation of Category C and D recovery and resilience programs. Learn more on the Queensland Reconstruction Authority's website.

Clean Up Package

Category D grants for clean-up, removal and disposal of otherwise ineligible flood-related debris for communities. Learn more on the Queensland Reconstruction Authority's website.

Resilient Homes Fund Program

Funding to support the implementation of resilience measures into Queensland homes directly impacted by flooding in the 2021-22 disaster season. Learn more on the Queensland Reconstruction Authority's website.

Accommodation support

This package provides short to medium term support for individuals and families displaced by the recent weather event. Learn more on the Queensland Reconstruction Authority's website.

Rural landholder recovery

Grant aims to alleviate the personal and financial distress and assist in the recovery of rural landholders that have suffered direct damage to their assets as a result of the flooding events. Learn more on the Queensland Reconstruction Authority's website.

Medium to large business recovery loans

This loan scheme will support medium to large businesses, including primary producers, related agricultural businesses, and other businesses critical to their supply chain severely impacted by the disaster events. Learn more on the Queensland Reconstruction Authority's website.

Environmental recovery

This funding will go towards rehabilitation and restoration of rain and flood-affected environments and environmental assets to maintain healthy ecosystems and other environmental values and improve resilience for future disaster events. Learn more on the Queensland Reconstruction Authority's website.

Flood risk management

Funding for councils to undertake key activities to support evidence-based response, mitigation, and resilience strategies to manage their river, creek and overland flood risk. Learn more on the Queensland Reconstruction Authority's website.

Betterment Funding

The restoration of public assets damaged in eligible disaster events, to a more resilient standard. Learn more on the Queensland Reconstruction Authority's website.

New South Wales

New South Wales residents can visit the Service NSW website to check their eligibility for the below measures or contact a Customer Care specialist by phone on 13 77 88.

Assistance for Individuals

This includes support for immediate essential needs (food, clothing, medical supplies or temporary accommodation), essential services, essential household contents replacement and repair, and structural repairs or replacement. Learn more on the Service NSW website.

Temporary Housing Support Package

Assistance to affected individuals and families to provide temporary accommodation, financial support and establish temporary dwellings. Learn more on the Service NSW website.

Medium-term housing solutions

This measure provides funding to establish medium-term temporary housing solutions to assist residents have been displaced from their homes due to the disaster. Learn more by contacting Service NSW on 13 77 88.

Rental Support Scheme

Rental support scheme, providing 16 weeks rental support benched marked against the private and Airbnb market rates for the Northern Rivers Region to ensure households can secure accommodation. Learn more on the Service NSW website.

Property Assessment and Demolition Program

This measure provides assessments of properties and undertake demolition of those found to be uninhabitable as a result of the disaster. Learn more from Service NSW.

Storm and Flood Clean-up Package

To assist households, businesses, primary producers and local councils with the clean-up and restoration of flood damaged, priority environmental assets. Learn more on the Service NSW website.

Back Home Grants

These grants are intended to help flood-affected individuals cover the costs of restoring their property to a habitable condition or replacing essential household items.

Payments are available as follows:

  • $20,000 for owner-occupiers to repair or replace essential household items and/or restore housing to a habitable condition

  • $15,000 for owner-investors to restore housing to a habitable condition

  • $5,000 for tenants to repair or replace essential household items or relocate these items to a new residential property.

You can learn more and apply for this jointly funded support on the Service NSW website.

Small Business, Not-for-Profit Organisations and Primary Producer Recovery Grants

Recovery grants of up to $50,000 for eligible small businesses and not-for-profit organisations, and up to $75,000 for eligible primary producers, to help with recovery and reinstatement activities. Learn more on the Service NSW website.

Support Grants for small businesses and non-profit organisations in Kangaroo Valley

Grants of up to $10,000 are available to small businesses and non-profit organisations that suffered significant financial losses due to prolonged road closures in Kangaroo Valley. Learn more from Service NSW on 13 77 88.

Rural Landholder Support Package

Grants of up to $25,000 for impacted landholders, not eligible for assistance under existing support mechanisms, for clean-up activities, damages or losses beyond the vicinity of the residential dwelling. Learn more from the NSW Rural Assistance Authority on 1800 678 593.

Concessional Interest Rate Loans

Available to assist eligible primary producers, small businesses and not-for-profit organisations impacted by the severe weather and floods. Learn more on the Service NSW website.

Sport and Recreation Recovery Grants

Grants for eligible sporting and community clubs and associations to support restoration of essential club facilities. Learn more on the Service NSW website.

Freight Subsidies for Primary Producers

To assist primary producers impacted with the transport of livestock and fodder. Learn more on the Service NSW website.

Counter Disaster Operations

Supports local governments and state agencies to undertake activities that alleviate personal hardship and distress, address the immediate needs of individuals and protect the general public. Learn more in the New South Wales fact sheet.

Restoration of Essential Public Assets

Assists local governments and state agencies to undertake urgent activities necessary to temporarily restore eligible essential public assets. Learn more in the New South Wales fact sheet.

Local Government Recovery Grants

Grants of $1 million that will assist local governments in undertaking immediate recovery activities, address emerging needs and help build community resilience. Learn more in the New South Wales fact sheet.

Community Recovery Officers

Funding to engage designated flood Community Recovery Officers to deliver community-based recovery initiatives and assist people to navigate and access recovery support. Learn more in the New South Wales fact sheet.

Tax support

If you have been impacted by the recent floods you do not have to worry about tax right now. A range of support measures for people are available on the Australian Taxation Office’s website.

Face-to-face support

The Agency's Recovery Support Officers live and work in communities affected by disaster, including flood-affected areas. They are available to support local recovery and resilience efforts on the ground. Find a Recovery Support Officer.

You can also visit your local Recovery Centre in New South Wales or your Community Recovery hub if you are in Queensland.

Resilient Kids program

Under this program, $10 million will be provided over four years from 2021-22 to support the mental health of flood-affected school children in the Northern Rivers region of New South Wales.

The region’s local Primary Health Network will work with parents, teachers and caregivers to commission early intervention mental and emotional health support to reduce the longer-term impacts from the event.

Northern Rivers Resilience Initiative

$11.2 million has been committed to engage Commonwealth Scientific and Industrial Research Organisation (CSIRO) to identify options and opportunities for mitigating risk and building resilience in the Northern Rivers region of New South Wales; including options that could be funded from the $150 million being provided from the Emergency Response Fund in 2022- 23.

Emergency Response Fund Recovery and Resilience Program

$150 million ($75 million to Queensland Government and $75 million to New South Wales Government) to support recovery and post-disaster resilience initiatives.

Early Childhood Education and Care Flood Support Payment

Up to $6.9 million in support payments of $10,000 to assist early childhood education and care services affected by the floods where they have been closed for more than seven days.

Primary Care Package

$4.3 million to ensure continuity of primary health care services delivered on the ground, to engage in locally focused emergency preparedness, response and coordination.

Providing Mental Health Support Package

$31.2 million to ensure immediate and longer-term mental health services are available for individuals, families and communities impacted by the disaster. and to support communities recover and build resilience.

Legal Assistance Services to Support Relief and Recovery Package    

$5.4 million to boost existing legal assistance services who support relief and recovery in impacted communities.

Financial Wellbeing and Capability Package

$25 million to Emergency Relief providers to deliver immediate financial and material aid services to impacted residents.

Regional Small Business Support Program

$800,000 to extend support regional small businesses impacted by the recent floods through the existing Regional Small Business Support Program (RSBSP). The RSBSP provides financial counselling and related services for small regional businesses facing hardship due to drought, the COVID-19 pandemic, 2019-20 bushfires or the 2022 floods.

Strengthening Business    

Over $7 million has been committed to the extension of the existing delivery of the Strengthening Business service across flood impacted local government areas.

How you can help

There are ways that you can support the recovery of flood-affected communities in New South Wales and Queensland.

Support map

The below interactive map is a tool that enables you to explore the different types of support available in flood-affected Australian communities.

 

*This map is not supported by Internet Explorer - please use Chrome or Edge.